Refund policy
Refund & Return Policy
At Larofield, we want you to feel confident in every purchase. If something isn’t right with your order, we’re here to help.
Return Window
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must:
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be in the same condition that you received it
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be unused and unworn
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include original tags
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be in the original packaging
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include proof of purchase or receipt
Returns that do not meet these conditions may not be accepted.
How to Start a Return
To request a return, please contact us at:
Once your return is approved, we will provide instructions on how to send the item back.
Items returned without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order when it arrives.
If you receive an item that is:
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damaged
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defective
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incorrect
please contact us immediately so we can resolve the issue.
Non-Returnable Items
Certain items cannot be returned, including:
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perishable goods (such as plants or flowers)
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custom or personalized items
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personal care products
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hazardous materials or flammable goods
We also do not accept returns on sale items or gift cards.
Exchanges
If you would like a different item, the fastest option is to:
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return the original item
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place a new order for the desired product
Refunds
Once we receive and inspect your return, we will notify you of the refund status.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that banks and credit card companies may take additional time to process the refund.
If more than 15 business days have passed since your return was approved, please contact us at:
Contact
If you have any questions regarding returns or refunds, please contact us: